Legal notices

The Tatano Luxembourg website presents the advisory, sales and follow-up activity around the heating solutions offered by the Tatano team in Luxembourg, Belgium and France.

For any request relating to the content of the site, a quote request, a visitor account or the exercise of your rights, you can contact the team via the contact details displayed on this page.

The site lets you discover the Tatano range, contact the team, request a personalised quote and converse with the AI assistant to prepare a heating project more smoothly.

The information published on the site is intended for information and commercial purposes. It may be supplemented, refined or updated to reflect the evolution of the offer, services and content made available.

The site is operated for Tatano Luxembourg on a secure technical infrastructure managed for the needs of the project. The hosting, transactional email and database environments are maintained to ensure service continuity, request follow-up and access security.

Technical information regarding publication and operation can be communicated on serious request to the editorial team.

All texts, visuals, graphic elements, interfaces, commercial content and documents on the site are protected by the applicable rules on intellectual property.

Any reproduction, adaptation, extraction, distribution or reuse, in whole or in part, without prior written authorisation, is prohibited, except for strictly private use or where expressly permitted by law.

Tatano Luxembourg uses reasonable means to provide reliable, up-to-date and useful information to visitors. Despite this care, no absolute guarantee can be given as to completeness or the absence of occasional errors.

The user remains responsible for the use made of the content and information obtained via the site. Final validation of technical and commercial elements always takes place during the personalised study of the case.

Quote requests submitted via the form or the AI assistant are individually analysed by the Tatano team. Submission of a request does not entail automatic acceptance of a commercial offer and does not constitute an order.

The information provided by the visitor must be accurate, sincere and sufficiently complete to allow a serious study of the project. Any offer, any deadline and any final recommendation remain subject to technical and commercial validation.

• The personalised quote is prepared from the information provided during the exchange or in the form.
• A visitor account may be created to keep the quote history and the follow-up of the case.
• The final commercial terms are specified in the documents provided to the customer at the time of the formal proposal.

For any further request, remark or notification relating to the site, you can write to the Tatano Luxembourg team by email or reach us directly by phone.

Requests received via the site are handled with the same attention as a conversation initiated in the showroom, by phone or by email.