Preguntas frecuentes

Todo sobre las calderas Tatano

Precio, potencia, garantía, ayudas, instalación, mantenimiento — las respuestas concretas que damos a diario a nuestros clientes.

How much does a Tatano boiler cost installed?

Budget depends on power output and installation type. Indicative: €9,000–15,000 for an insert or 15–30 kW residential boiler, €15,000–35,000 for a 30–100 kW boiler (pellets or logs), €35,000–150,000 for a commercial boiler room 150–1,000 kW, and over €150,000 for industrial 1–3 MW units. Personalised quote after free study.

What power for what heated surface?

Rule of thumb: 30 W/m² for a passive/RT 2020 home, 60 W/m² for a new RT 2012/BBC build, 90 W/m² for an insulated 1990–2010 home, 120 W/m² for 1970–1990 standard, 150–180 W/m² for poorly insulated old homes, 220 W/m² for uninsulated. A 200 m² older house needs ~36 kW; the same surface as a passive home, ~6 kW.

What fuels work with a Tatano boiler?

Depending on the model: wood pellets (ENplus A1 grade), wood chips (ISO 17225-4), logs, and agricultural fuels (cereals, olive pits, crushed shells) on Mini-K BK and 23 E series. Multi-fuel models accept switching based on local supply.

What is the Tatano warranty?

10-year manufacturer warranty on the boiler body. Beyond that, Tatano still produces spare parts for boilers installed 20, 30 or 40 years ago. Planned obsolescence does not exist in the Tatano range — the machines are engineered to last a lifetime.

What areas do you cover for installation?

Tatano Luxembourg distributes across all French-speaking countries: full Luxembourg, Belgium (Wallonia, Flanders, Brussels), Switzerland, Canada, and all of France. Engineering study from Pommerloch (Luxembourg), factory manufacturing, on-site appointment to assist with boiler placement.

Are you eligible for Klimabonus, MaPrimeRénov', energy grants?

Yes. Tatano biomass boilers (energy class A++ to A, EN 303-5 Class 5 certification) are eligible for Klimabonus Wunnen in Luxembourg, regional energy grants in Wallonia and Brussels-Capital, MaPrimeRénov' + CEE in France, and cantonal grants in Switzerland. Our engineering office prepares the required manufacturer certificates.

How long does an installation take?

For a standard residential replacement (15–100 kW boiler), allow 2–5 days on site: removal of old equipment, hydraulic connection, flue installation, commissioning and user training. A new install with boiler-room layout can extend to 1–2 weeks. Industrial 1–3 MW projects require 4–8 weeks.

Who handles installation? Is a separate installer needed?

Tatano handles the full chain: study, supply, installation, commissioning, and annual maintenance — single point of contact, no unknown subcontractors. Our technicians are trained on our products. For long-term follow-up, we also connect the customer with a trusted technician close to home.

How does annual maintenance work?

One annual service is required to keep warranty and grant eligibility valid. Tatano organises the appointment: ash bin emptying, combustion chamber cleaning, heat exchanger, sensor and combustion check, pressure verification. Allow €250–450/year depending on model. Multi-year package available.

Are pellet boilers silent?

Yes, modern Tatano pellet boilers run at 35–45 dB(A) under normal operation (similar to a fridge). Auger feed and flue gas extractor fan are designed to minimise noise. Kalorino KS inserts are even quieter — manual feed or integrated hopper.

What efficiency does a Tatano boiler achieve?

Class 5 models reach 92–95% useful efficiency on certified ENplus A1 pellets, 88–92% on ISO 17225-4 wood chips, 84–89% on logs depending on moisture (ideal < 20%). The 1:4 modulation matches power output to building needs, avoiding wasteful short cycles.

How much does Tatano save versus oil/gas?

In use, pellets ≈ 50% cheaper than oil, wood chips ≈ 70% cheaper (based on local 2026 prices). For a home consuming 3,000 L of oil/year (~€3,600), switching to pellets costs ~€1,800/year, i.e. €1,800/year savings. Typical payback: 5–8 years depending on grants.

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